Privacy Policy
Effective Date: 1/4/2025
Last Updated: 1/4/2025
Design Pro Exteriors (“we,” “us,” or “our”) operates design-proexteriors.com / designproexteriors.com (the “Site”). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit or interact with our Site and services.
By using our Site, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, mailing address, payment details, and other information provided through forms, consultations, or purchases.
Technical Information: IP address, browser type, operating system, and other technical details about your device and website usage.
Usage Data: Pages visited, time spent on the Site, click behavior, and other analytics.
Communication Data: Information provided through emails, customer service interactions, or chat tools.
2. How We Use Your Information
We use the information we collect for the following purposes:
To provide and improve our services and website functionality.
To process transactions, including payment and invoicing.
To respond to inquiries and provide customer support.
To send promotional materials, newsletters, and updates (you may opt out at any time).
To manage and optimize advertising campaigns.
To comply with legal requirements and protect against fraud.
3. Log Data
When you visit our Site, we may collect log data, including your IP address, browser type, and the pages you visit. This data is used for:
Analyzing trends and improving our Site.
Monitoring system performance and security.
Diagnosing technical issues.
We may also use third-party tools, such as Google Analytics, to collect and process this data for better insights into our website performance.
4. Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to improve your experience:
Essential Cookies: Necessary for website functionality.
Performance Cookies: Track user activity to improve website performance.
Marketing Cookies: Support targeted advertising campaigns.
You can adjust your cookie settings through your browser. Please note that disabling cookies may affect website functionality.
5. Communications
We may use your personal information to:
Send updates, newsletters, and promotional materials.
Share service-related notifications.
Respond to your inquiries and customer service requests.
You can opt out of marketing communications by clicking the "Unsubscribe" link in any email.
6. How We Share Your Information
We do not sell your personal information. However, we may share your data in the following circumstances:
Service Providers: With trusted partners (e.g., payment processors like Stripe, scheduling tools like Calendly, or reporting tools like QuickBooks).
Advertising Platforms: For campaign management, tracking, and optimization.
Legal Compliance: When required by law or to protect our legal rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets.
7. Data Security
We prioritize the security of your data and use industry-standard measures to protect it:
SSL encryption for sensitive data transmission.
Restricted access to personal data.
Regular security audits and monitoring.
However, no online platform is entirely secure. We cannot guarantee absolute security, but we take every reasonable measure to protect your data.
8. Third-Party Links and Tools
Our Site may contain links to third-party websites or integrate tools (e.g., QuickBooks, Calendly, Stripe). These services have their own privacy policies, and we encourage you to review them.
We are not responsible for the privacy practices of third-party platforms.
9. Children’s Privacy
Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us immediately.
10. International Users
Our services are based in the United States, and your information may be stored and processed in the U.S. By using our Site, you consent to the transfer of your information outside of your country of residence.
11. Your Privacy Rights
You have the right to:
Access, correct, or delete your personal information.
Opt out of marketing communications.
Restrict or object to data processing in certain circumstances.
To exercise these rights, please contact us at:
info@designproexteriors.com
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted with a revised “Last Updated” date at the top of this page.
Your continued use of our Site after updates constitutes your acceptance of the revised Privacy Policy.